Shipping, Returns, Cancellations, Policies, and Terms & Conditions
At Haberer Table, we take tremendous pride in crafting chiropractic-quality massage tables built to support your practice for years to come. Based in Georgia, our family-owned business is dedicated to transparent ordering, reliable delivery, and steadfast customer care. Review our shipping processes, return conditions, and store policies below.
Frequently asked policy questions
Everything you need to know about our packaging standards, shipping timelines, returns, and product guarantees in one clear place.
Customer-facing copy — last updated [September 18th, 2026]
Shipping Policy
Where we ship
Haberer Table currently ships replacement parts to addresses within the United States. We do not ship to P.O. boxes, freight forwarders, or addresses outside the United States at this time. If you need shipment to Alaska, Hawaii, or a U.S. territory, contact us before placing your order so we can confirm availability and shipping cost.
Processing and delivery
Orders are processed within 2–3 business days after payment is successfully completed. Orders are not processed, shipped, or reserved while payment is pending or incomplete. Orders placed after business hours, on weekends, or on holidays begin processing on the next business day.
Available shipping options and the applicable shipping charge are shown at checkout before you submit payment. Delivery estimates are carrier estimates, not guaranteed delivery dates. We will send a shipping confirmation when your order has shipped; where available, that email will include tracking information.
Shipping address and order changes
Please review your shipping address and ordered parts carefully before placing an order. We begin processing orders promptly and cannot guarantee changes or cancellations after an order is submitted. To request a change, contact us immediately and include your order number. If an order has already shipped, we cannot change the delivery address.
Haberer Table is not responsible for delays, loss, or additional costs caused by an incorrect or incomplete address supplied at checkout, a recipient’s refusal of delivery, or events outside our reasonable control, such as weather, carrier delays, or service disruptions. This does not limit any rights you may have under applicable law.
Missing, damaged, or incorrect shipments
Inspect your order when it arrives. If an item arrives damaged, is defective on arrival, or you received the wrong item, contact us within 7 calendar days of delivery. Include your order number, a description of the issue, and clear photos of the packaging and item. Please keep the packaging and item until we provide instructions. We will review the issue and, when appropriate, arrange a replacement, refund, or other resolution.
Return & Refund Policy
30-day returns
We accept returns at our discretion. Requests must be submitted within 30 calendar days after delivery for eligible replacement parts purchased directly through our website.
To begin a return, email us with your order number, the item you wish to return, and the reason for the return. Please do not send an item back without return authorization. We will provide return instructions and the return address after your request is approved.
Eligible returns
To qualify for a return, an item must be:
-
Unused and uninstalled;
-
In the same condition in which it was received;
-
Free of damage, modification, wear, or missing components; and
-
Returned with its original packaging and included accessories, when applicable.
Because replacement parts may be electrical, safety-sensitive, or specific to a particular table, the following are not eligible for return except where required by applicable law or where the item arrived damaged, defective, or incorrect:
-
Installed, used, altered, or damaged parts;
-
Parts returned without all original components or packaging;
-
Custom, special-order, or made-to-order items; and
-
Electrical components that have been installed, connected, modified, or show signs of use.
This policy does not affect any non-waivable consumer rights that apply to your purchase. We still maintain all rights to deny or approve the return, based on each situation.
Return shipping and refunds
For a return that is not due to our error, the customer is responsible for return shipping costs and for safely packaging the item for its return. Original shipping charges are nonrefundable. We recommend using a trackable, insured shipping service, as the customer is responsible for a return until it is received by us.
If we sent an incorrect item or an item is confirmed to have arrived damaged or defective, we will provide a prepaid return label or another reasonable return solution. In those cases, we will refund applicable original shipping charges if required.
After we receive and inspect an authorized return, we will email you with our decision. Approved refunds are issued to the original payment method within 7 business days after approval. Your bank, card issuer, PayPal, or other payment provider may take additional time to post the refund.
Cancellations
Cancellation is not guaranteed once processing has begun. If your order has already shipped, it may be returned upon approval, only under this Return & Refund Policy.
Contact us
Questions about shipping, returns, or a specific part? Contact us at
Jonathan Haberer at Haberer Table
Jonathanhaberer@yahoo.com
678-230-8480
or through our Contact page. Please include your order number whenever possible.
Terms & Conditions
Effective date: [September 18th, 2026]
These Terms & Conditions govern your use of the Haberer Table website and purchases made through our online store. By using this website or placing an order, you agree to these Terms.
1. About Haberer Table
This website is operated by Haberer Table, doing business as Haberer Table (“Haberer Table,” “we,” “us,” or “our”). We offer replacement parts for existing Haberer Tables and may offer custom-built tables by written quote.
For questions, contact us through our email or phone number listed on our Contact page.
2. Product Information and Compatibility
All products are custom-made. We make reasonable efforts to describe products accurately. Product photos, colors, dimensions, and descriptions are for general identification purposes and may vary slightly from the item received.
Many products are replacement parts intended for existing Haberer Tables. You are responsible for confirming that a part is appropriate for your particular table before ordering. If you are unsure, contact us before purchase and provide photos, model information, and any available serial-number information.
We may correct errors, update descriptions or prices, limit quantities, or discontinue products at any time.
3. Orders and Acceptance
Submitting an order is an offer to purchase the selected item(s); it is not our acceptance of that order. We may accept, decline, cancel, or limit an order for reasons including product availability, pricing or listing errors, suspected fraud, or an inability to confirm compatibility.
An order is accepted when we send confirmation that it has been processed or shipped. If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
4. Prices, Payments, and Taxes
All prices are listed in U.S. dollars unless otherwise stated. Shipping charges and applicable taxes are shown at checkout before you submit your order.
Payment must be successfully completed before an order is processed or shipped. A payment authorization or pending payment is not confirmation that payment has been completed.
We reserve the right to correct pricing errors. If a listed price is clearly incorrect, we may cancel the order and contact you regarding the correction or issue a refund.
5. Custom Haberer Tables
Custom Haberer Tables are made to order and are not standard ready-to-ship products.
Custom-table pricing generally ranges from $2,000 to $5,000, depending on the selected configuration, materials, delivery needs, and other agreed specifications. Estimated production time is 6–8 weeks after all specifications, payment terms, and order details are agreed in writing.
Before a custom-table order is accepted, we will provide a written quote that states the final price, selected specifications, payment terms, estimated completion timeline, delivery or shipping arrangement, and cancellation terms. The written quote controls if it differs from these Terms.
Custom-made or special-order items may be non-cancelable and non-returnable once production, ordering of materials, or customization has begun, except where required by applicable law or expressly stated in the written quote.
6. Shipping and Delivery
Our Shipping & Returns Policy is part of these Terms. Please review it before placing an order.
You are responsible for providing a complete and accurate shipping address. Delivery dates are estimates unless we expressly guarantee a date in writing. Carrier delays, weather, service interruptions, and other events outside our reasonable control may affect delivery.
Inspect all shipments upon arrival and report a damaged, defective, missing, or incorrect item as described in our Shipping & Returns Policy.
7. Returns and Refunds
Returns and refunds are governed by our Shipping & Returns Policy. Please read that policy before ordering.
Do not return an item without first obtaining return authorization from us. Unauthorized returns may be refused or returned to the sender.
8. No Medical Advice or Treatment Claims
Haberer Tables and replacement parts are equipment products. Nothing on this website is medical advice, a diagnosis, or a guarantee of any health, therapeutic, or clinical outcome.
Customers are responsible for using equipment and replacement parts safely and appropriately. Installation, repair, adjustment, and use should be performed only by persons with the knowledge and qualifications appropriate to the equipment and situation.
9. Warranty Disclaimer
Except for any written warranty we expressly provide with a specific product, products are provided without additional warranties or guarantees to the fullest extent permitted by applicable law.
Nothing in these Terms excludes or limits rights or warranties that cannot legally be excluded or limited.
10. Limitation of Liability
To the fullest extent permitted by law, Haberer Table will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, a product, delayed delivery, or an order.
To the fullest extent permitted by law, our total liability for a claim relating to a product or order will not exceed the amount paid to us for the specific product or order giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited.
11. Intellectual Property
All website content, including text, product photographs, logos, graphics, and designs, is owned by or used with permission by Haberer Table and may not be copied, reproduced, distributed, or used without our prior written permission.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
13. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Terms in effect when you place an order apply to that order unless a later change is required by law.
15. Contact Us
Questions about these Terms or an order may be sent to:
Jonathan Haberer at Haberer Table
Jonathanhaberer@yahoo.com
678-230-8480
Ready to elevate your practice?
Browse our collection of durable, hand-crafted chiropractic quality tables and enjoy secure checkout with reliable nationwide delivery.